Buyer FAQ
Answers to common questions about samples, wholesale pricing, bulk orders, customization, shipping, and buyer support.
Products & Samples
Can I request samples before placing a bulk order?
Yes. We encourage buyers to evaluate product quality, features, packaging, and market fit before committing to a larger wholesale order.
Are samples free?
Sample terms vary by product. Some samples may require a product fee, shipping fee, or both. Our team will confirm the applicable terms before processing your request.
Can I request samples of multiple products at the same time?
Yes. Buyers can request multiple products for evaluation. Availability, sample costs, and shipping arrangements will be confirmed based on the products selected and destination.
How do I choose the right products for my market?
Tell us about your target customers, sales channels, price range, and product interests. Our team can help identify suitable options based on your sourcing needs and market goals.
Pricing & Orders
How do I get wholesale pricing?
Submit a quote request with the products you are interested in, estimated order quantity, and destination market. Our team will review your requirements and provide applicable wholesale pricing and order terms.
Is there a minimum order quantity (MOQ)?
MOQ varies by product, supplier, and customization requirements. Some products may support smaller trial orders, while customized or private-label orders typically require higher quantities.
Do prices change based on order volume?
Yes. Wholesale pricing is generally based on order quantity, product specifications, packaging, customization, and shipping requirements. Larger-volume orders may qualify for more favorable pricing.
Can I start with a smaller trial order?
For selected products, yes. We support qualified buyers who want to test product quality and market response before moving to larger-volume purchasing. Availability and trial-order terms vary by product.
Private Label & Customization
Do you offer private label options?
Yes. Selected products may support private label services, including custom branding, logos, and packaging. Availability depends on the product and supplier.
Can products, branding, or packaging be customized?
Yes. Depending on the product, customization may include colors, logos, packaging, accessories, manuals, and other market-specific requirements.
Do you support OEM and ODM projects?
Yes. Selected manufacturing partners can support OEM and ODM development. Project feasibility, MOQ, tooling, development time, and costs will vary by product and customization level.
Are there additional costs for customization?
Usually, yes. Custom branding, packaging, tooling, product modifications, testing, and lower-volume production may involve additional costs. Our team will confirm applicable fees before the project moves forward.
Shipping & Delivery
Do you ship within the U.S. and internationally?
Yes. Shipping options may be available for both U.S. and international buyers, depending on the product, order size, destination, and supplier arrangements.
How are shipping costs calculated?
Shipping costs depend on order quantity, package size and weight, destination, shipping method, and any special handling requirements. Final shipping costs are confirmed before the order is placed.
What is the typical lead time?
Lead time varies by product, order quantity, inventory availability, customization, and destination. Standard products may ship faster, while private-label or customized orders generally require additional production time.
Can you support large international shipments?
Yes. For larger orders, we can help coordinate suitable shipping options, including air, ocean, courier, or other logistics solutions based on the buyer’s requirements.
Buyer Support
Who can buy from WellnessWholesale?
WellnessWholesale is designed for professional buyers, including retailers, distributors, e-commerce sellers, wellness businesses, importers, sourcing partners, and other qualified business customers.
Do I need to be a registered business?
For wholesale purchasing, we generally work with business buyers. Depending on the product, order size, and market, we may request basic company or resale information before confirming wholesale terms.
Can you help with product selection and sourcing?
Yes. Tell us about your target customers, sales channels, price range, and sourcing goals. Our team can help identify suitable product options for evaluation.
What happens after I submit an inquiry?
Our team will review your request, confirm product availability and relevant requirements, and contact you regarding samples, pricing, order terms, or the next recommended step.
Still Have Questions?
Tell us what you’re looking for, and our team can help with products, samples, pricing, customization, and next steps.