Shipping policy

Shipping Policy

Shipping terms, costs, and delivery timelines for wholesale orders are determined based on order quantity, destination, product availability, and shipping method.

Estimated shipping costs and delivery timelines will be provided in the quotation, invoice, purchase order, or order confirmation before shipment.

In-stock sample and standard wholesale orders are typically processed after payment and order confirmation. Large-volume, customized, private-label, OEM/ODM, or special orders may require additional production and handling time.

Buyers are responsible for providing accurate shipping and delivery information. Additional charges resulting from incorrect or incomplete information may be the buyer’s responsibility.

Unless otherwise agreed in writing, shipping charges, freight, duties, taxes, customs clearance fees, and other applicable logistics costs are the responsibility of the buyer.

Once an order has been transferred to the carrier, delivery times may be affected by carrier delays, weather, customs processing, or other circumstances outside our direct control.

Buyers should inspect shipments promptly upon delivery. Visible shipping damage, missing cartons, or other delivery issues should be reported within 7 days of receipt with supporting photos and documentation.

Shipping terms for large-volume, customized, international, or contract orders may be governed by the applicable quotation, purchase order, invoice, or sales agreement.

For shipping questions, please contact us through our website before placing or confirming an order.